1. Introduction

Welcome to Etkarina Jewellery, owned and operated by Teronix Corporation (Pvt) Ltd.

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase from us.

If you have any questions about this policy, please contact us at:
hello@etkarina.com

2. Information We Collect

2.1 Personal Information

When you place an order via our website, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Billing & Shipping Address
  • Payment Information (processed securely via third-party providers)

2.2 Non-Personal Information

  • IP Address
  • Browser type
  • Device information
  • Pages visited
  • Cookies and usage data

3. How We Use Your Information

We use the collected information to:

  • Process and deliver your orders
  • Communicate with you about purchases
  • Provide customer support
  • Improve our website and services
  • Send promotional emails (only if you opt in)
  • Prevent fraud and enhance security

4. Payment Security

All payment transactions are processed through secure third-party payment gateways. We do not store your full card details on our servers.

5. Cookies

Our website uses cookies to:

  • Improve user experience
  • Remember your preferences
  • Analyze website traffic

You can disable cookies through your browser settings, but this may affect site functionality.

6. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with:

  • Payment processors
  • Courier/delivery partners
  • IT and hosting service providers
  • Legal authorities if required by law

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, or destruction.

However, no method of transmission over the internet is 100% secure.

8. Your Rights

You have the right to:

  • Access your personal data
  • Request corrections
  • Request the deletion of your data
  • Withdraw consent for marketing communications

To exercise these rights, contact us at hello@etkarina.com.

9. Data Retention

We retain your information only as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Children’s Privacy

Etkarina does not knowingly collect personal information from individuals under 18 years of age.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

13. Contact Us

If you have questions about this Privacy Policy, please contact:

Etkarina Jewellery
Teronix Corporation (Pvt) Ltd
Sri Lanka
hello@etkarina.com